Last updated: November 3, 2026
The Consumer Law Group of California (“CLGCA”) respects your privacy. This policy explains how we collect, use, protect and retain information through our website, www.clgca.com.
Information You Provide
Our contact form collects your first and last name, email address, phone number and the information you choose to provide in the “Tell us what happened” field.
The form does not accept file uploads. Your description may include personal, financial or medical information. Please provide only the information needed for an initial review of your inquiry.
How We Use Your Information
We use the information you submit to review your inquiry, communicate with you, evaluate your potential matter and provide the legal services or assistance you request.
Submitting the form does not enroll you in a newsletter or marketing campaign. We do not use your inquiry information for advertising, and we do not sell your personal information.
Contacting us does not, by itself, establish an attorney-client relationship.
Access and Sharing
Inquiry information is available to firm personnel who need it to review or respond to your request.
For some matters, we work with co-counsel or refer inquiries to other law firms, and we may share the information needed to evaluate or handle your potential case. That sharing is subject to our professional confidentiality obligations, and this policy does not waive them.
Service providers also process information as needed to operate our website, analytics and email systems.
We may retain or disclose information when required by law or necessary to fulfill our legal and professional obligations.
Storage and Retention
Contact form submissions are stored on our website and emailed directly to our firm.
We periodically remove submissions from our website but do not maintain a fixed deletion schedule. We may retain certain information longer to comply with legal or professional obligations, maintain necessary records, or address issues relating to an inquiry or representation. Copies may remain in routine backups until those backups expire.
Website Logs and Analytics
When you visit our website, our hosting infrastructure automatically processes technical information such as your IP address, browser or device information, pages requested, referring pages, and the dates and times of access. This information supports website operation, security, troubleshooting and performance monitoring.
We also use a website analytics service to understand how visitors find and use our website, such as which pages are viewed and how visitors arrive. The analytics service may use cookies or similar technologies and processes information on our behalf under its own terms. We do not use this information to identify individual visitors, and we do not use advertising pixels or behavioral advertising tools.
Cookies
Our website uses cookies or similar technologies needed for site operation and security, and for website analytics. We do not use cookies for advertising or to track visitors across other websites.
You can manage or disable cookies through your browser settings. Disabling cookies may affect some website functions. We do not provide a separate response to browser “Do Not Track” signals.
Information Security
Our website uses HTTPS encryption to protect information transmitted between your browser and the website. We use two-factor authentication and other reasonable safeguards to protect inquiry information.
No internet transmission or storage system is completely secure. If you need to send sensitive records, please contact us first to arrange an appropriate method.
Your Privacy Requests
You may ask us to correct or delete information you submitted, or ask questions about how we handle it, through our contact form. Please identify your message as a privacy request.
We may need to verify your identity before responding. We will address requests consistent with applicable law and our legal and professional recordkeeping obligations.
Children’s Information
Our website is intended for adults. We do not knowingly collect personal information directly from children under 18. A parent or guardian may contact us on a child’s behalf.
Links to Other Websites
Our website links to websites operated by others, including courts, bar associations and other organizations. Their privacy practices are governed by their own policies.
Changes to This Policy
We will post any changes to this policy on this page and update the date above.
Contact Us
For privacy questions or requests, please use our contact form, email alan@clgca.com, or write to:
Consumer Law Group of California, 16870 West Bernardo Drive, Suite 400, San Diego, CA 92127