Lawsuit Filed Against BBG For Deceptive Billing

by Alan Mansfield on November 16, 2010

In a class action lawsuit filed in San Diego federal court on November 12, 2010, two consumers complain that BBG Communications, Inc., the world’s largest servicer of payphones throughout the United States and Europe, has been deceptively billing consumers for calls using a credit or debit card. Contrary to advertisements on the payphones, such calls routinely cost consumers up to $50 per minute based on undisclosed minimum fees and other charges. Showing how excessive these fees are, if consumers complain enough they get an accross the board 30% credit. However, what consumers are not told is that these confidential complaint calls are being recorded without the consumer’s authorization or consent. More information about this lawsuit will be posted soon.

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